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I want to create a small virtual call center composed of employees working from home. I am looking for something that will allow me to set up multiple virtual numbers, and route those to employees home phone numbers. I do not need it to maintain a queue, if the employee is on the phone it can rollover to their personal voicemail. HOWEVER the catch is that I want to record all calls for quality purposes so that I can select and review them later as needed. Can someone point me in the right direction, because I have been having trouble finding one that will record calls.

At the same time i want to play xbox live and be on the internet on my computer, will this not work because i need two separate IP adresses?
How much does an Ethernet spliter cost?
What will work if an ethermnet splitter doesn’t?

I really wanted to use magicJack because it seems easy enough and I’ve heard so much about it, but it’s been over 1 to 2 years since they promised to offer the ability to keep your phone number…and they still haven’t.

Anyone have any recommendations for a voip that is easy to install, has great call quality, no problems with emergency calls (911 can locate you immediately), etc.?